This Company is a software-enabled services provider, synonymous with SAP on Cloud, focused on delivering superior, highly automated Managed Services to Enterprise customers.
Our customers span multiple verticals and geographies across the Americas, EMEA and APAC. We partner with AWS, SAP, Microsoft and other global technology leaders.
The Resourcing Coordinator will assist the Resource Manager with the day-to-day resourcing of the Delivery Service Teams’ (DST) activities and provide support where necessary to the wider
Responsibilities Duties:
Demand Management of the Delivery Service Teams
Ensure all forecasted demand is captured in Kimble with the necessary level of detail for potential and confirmed activities.
Ensure changes to the demand are captured and updated in a timely manner in collaboration with the DST lead.
Planning and scheduling of resources against the demand, in line with current company processes, cost and availability.
Ensure there is sufficient Holiday and Public Holiday cover.
Manage and own the 24/7 Rota’s for the Delivery Service Teams.
Coordinate meetings with Delivery Service Team Managers
Co-ordinate meetings with Service Delivery Managers and Project Managers
General Administration
Maintaining Accurate Data
Always uphold and promote Values, Principles, and ways of working and consistently performing to, or beyond the level expected for your role
Key Skills:
Matric/Grade 12
Qualifications related to Project Management/Human Resources – beneficial.
2-3 years of experience in a planning, scheduling role
Experience on JIRA and/or Confluence – beneficial
Comfortable with Office 365, especially Excel on an intermediate level
Initiative-taker
Strong communicator and organizational skills
Ability to retain a lot of information.
Ability to work in a fast paced and constantly changing environment.
Attention to detail, completer-finisher.
Solution seeker
Ability to work with limited day to day direction.
Keeps composure under pressure.
Take ownership and accountability.
Team player
Understands when and how to escalate and mitigate risks.
Experiance Qualifications:
Matric/Grade 12
Qualifications related to Project Management/Human Resources – beneficial.
2-3 years of experience in a planning, scheduling role
Experience on JIRA and/or Confluence – beneficial
Comfortable with Office 365, especially Excel on an intermediate level
Initiative-taker
Strong communicator and organizational skills
Ability to retain a lot of information.
Ability to work in a fast paced and constantly changing environment.
Attention to detail, completer-finisher.
Solution seeker
Ability to work with limited day to day direction.
Keeps composure under pressure.
Take ownership and accountability.
Team player
Understands when and how to escalate and mitigate risks.
Benefits:
Benefits: This may include training, health, insurance, commuting support, lunch service etc.