Senior Solution Manager Consultant
Job Description
SAP BASIS Administration/Consulting. SAP System Implementation, SAP System installation
Experience with full lifecycle Implementation SAP ECC, CRM, SAP NetWeaver 7.0-7.3 based components. Experience with SAP ECC (FI and HCM), BW, Business
Experience with SAP ECC (FI and HCM), BW, Business Objects, SolMan.
Experience in ECC / EHP / SAP NetWeaver Version Upgrade Projects. Along with Unicode conversion projects.
SAP Support pack/stack on a Solution Manager system
Changes for the printer creation/deletion/changes at SAP as well OS.
Coordinating efforts and consulting with implementers on the installation of new systems and upgrades our existing COTS software packages.
Responsibilities Duties:
System Administration / Monitoring and Technical Administration
EWA
Monitoring Customising capabilities should include design and implementation of ICMon, JOBMon, PIMon and other advanced monitoring.
Customisation of Metrics
Maintenance Planner
End-to-End Root Cause Analysis (E2E / RCA)
Business Process Monitoring
Selected applicant will be subject to a background investigation, which will be conducted and the results of which will be used in compliance with applicable law.
Key Skills:
Service Desk and Test Suite Management applications in Solution Manager
Project management setup using Solman for Business process documentation.
CHARM setup
EWA setup
Basic Solman setup
Remote system monitoring setup.
Experiance Qualifications:
6+ years working on SAP Solman
Understanding of SAP best practice
Techno-functional professional experience with at least 4+ full life cycle SAP implementation and 2+ support
Able to do root cause analysis on Solman issue.
Able to report both verbally and in writing to executive level.
Should be open to learn new products and take additional responsibilities
Benefits:
Training, health, insurance, commuting support, lunch service etc.