Technical Writer
Job Description
Collaborate with Product Owners and Developers in order to create valuable and useful content
Create and maintain engaging and professional user-facing content for how-to guides, videos, webinars, eLearning modules, help portal, training materials, using modern tooling.
Report content regularly to SVP of Product Delivery and Chief Innovation Officer
Add courses to Docebo-based eLearning site
Responsibilities Duties:
Accept feedback and update and improve existing content
Understand enough to know that your text will make sense to people who need to know the information. Keep asking questions until you get an answer you can use.
Suggest UI improvements where possible
Key Skills:
Monitor and respond to issues logged against the documentation
Contribute to the working methods and processes of the team
Ability to work independently to tight deadlines, across multiple projects simultaneously
Ability to put oneself in the shoes of a software user
Experience of working with a Learning Management System
Experience of working in and with Agile development team
Experiance Qualifications:
Monitor and respond to issues logged against the documentation
Contribute to the working methods and processes of the team
Ability to work independently to tight deadlines, across multiple projects simultaneously
Ability to put oneself in the shoes of a software user
Experience of working with a Learning Management System
Experience of working in and with Agile development team
Benefits:
Training, health, insurance, commuting support, lunch service etc.