Job Description

The Basis Consultant will contribute to the success of customer engagements. As part of a 24/7 customer operations team, they will take direct customer responsibility to maintain and upgrade our customers cloud-based SAP environments. 
They will contribute to build and maintain standard operating procedures and knowledge articles as well are expected to contribute to methodology and / or automation deployment.

Qualifucations: 

• Minimum of 8 years SAP Basis experience across multiple SAP components
• Experience with SAP Basis and NetWeaver Administration
• Hands on experience in supporting customer SAP systems and/or implementing and/or migrating SAP systems preferably to AWS, Azure or GCP
• Experience in SAP Backup and Recovery, SAP Basis Monitoring, SAP Patch Management, Router Configuration, SAP Kernel Administration and SAP HANA
• Experience in working in multiple customer environments each directly for the customer or as a 3rd party provider
• Proficient in ITIL processes especially Incident, Service Request and Problem Management
• Excellent English language written and oral communication skills
• Ability to work collaboratively as part of a global team
• Experience of either AWS, Azure, GCP
• Candidates hired for this role will be required to work rotating shifts to facilitate 24/7 support
• Selected applicant will be subject to a background investigation, which will be conducted and the results of which will be used in compliance with applicable law.

Responsibilities Duties:

You are a confident, experienced and hands on Basis Consultant who has worked across many different applications, databases and operating systems. You want to continue learning new technologies, approaches and solutions. You pride yourself in your ability to solve difficult problems others cannot. You are able to think outside the box and can conceptualize new designs and ways of working. You understand the need to and benefits of automating tasks to the maximum extent possible. You like working with clients, and they like working with you. You are a team player and are happy to share your knowledge with others. 

Specific Responsibilities

Release Planning and Coordination. 

• Collaborate with project managers, development teams, and business stakeholders to plan release schedules. 
• Ensure that release plans align with business objectives and technical feasibility.

System Maintenance and Upgrades

•  Manage and execute system upgrades, patches, and hotfixes.
•  Ensure minimal downtime and disruption during system maintenance activities.
• Coordinate with functional teams to validate system changes post-upgrade.

Environment Management

• Oversee the setup, configuration, and maintenance of SAP environments (development, testing, production).
• Ensure consistency and integrity across different environments.

Security and Compliance

• Implement and maintain security measures to protect SAP systems.
• Ensure compliance with internal policies and external regulations.
• Conduct security audits and apply necessary patches and upgrades.

 Documentation and Reporting

• Create and maintain comprehensive documentation for all Basis activities and processes.
• Generate and present regular reports on system performance, upgrades, and other critical metrics.
•  Be part of a 24/7 rotating shift team on a monthly rotating shift
• Deploying tooling to support the automation of basis and infrastructure activities

Key Skills:

Experiance Qualifications:

Benefits: