Senior HR Administrator
Job Description
We are looking for an experienced HR Administrator to join our team in Dubai.
Qualifications and Experience — Essential:
• Professional diploma or diploma in Human Resources, Business Administration, Office Administration, or
related field
• 1–3 years of experience in HR administration, employee services, HR operations, office administration,
or related support role
• Experience preparing HR letters, maintaining employee records, coordinating employee documentation,
and supporting HR service requests
• Basic understanding of HR policies, employee lifecycle processes, onboarding, separations, and HR
documentation requirements
• Good attention to detail, confidentiality, communication, coordination, and follow-up skills
• Ability to manage routine employee queries and escalate matters appropriately
• Proficiency in Microsoft Office, especially Word, Excel, Outlook, and basic HR systems or employee
databases
Desirable:
• Bachelor’s degree in Human Resources, Business Administration, or related field
• HR-related certification or training
• Experience in the UAE or GCC region
• Familiarity with UAE employment documentation practices
• Experience using HR systems such as SuccessFactors, SAP, or employee self-service platforms
• Experience in real estate, asset management, hospitality, leisure, entertainment, retail, or service- oriented environments
Responsibilities Duties:
• Support employee lifecycle administration, including onboarding, employee changes, transfers, promotions, contract updates, and separation documentation
• Prepare HR letters, employment certificates, salary certificates, NOCs, experience letters, and other employee documentation as requested
• Maintain accurate and up-to-date employee records, personnel files, and HR documentation in line with internal standards
• Update employee information in HR systems and trackers, ensuring data accuracy and timely completion of changes
• Support onboarding activities by coordinating joining documents, employee file creation, induction coordination, system updates, and required administrative arrangements
• Support separation administration by coordinating resignation documentation, clearance forms, exit documentation, and employee record closure
• Respond to employee queries related to HR letters, documents, records, policies, leave, employee services, and administrative requests
• Escalate complex employee queries, policy exceptions, or sensitive matters to the HR Manager
• Coordinate with Payroll Officer and HR Operations team on employee changes, leave records, allowances, deductions, and other payroll-related documentation
• Support leave administration, attendance documentation, employee status updates, and entitlement tracking where required
• Maintain trackers for employee documentation, HR requests, letters issued, onboarding, separations, and employee movements
• Ensure employee files and records are complete, organized, confidential, and audit-ready
• Assist in preparing HR reports, employee movement summaries, document logs, and operational trackers for the HR Manager
• Coordinate with employees and departments to collect missing documents, approvals, forms, and supporting information
• Support benefits administration by collecting documentation and coordinating employee information
updates where required
• Assist with HR system workflow follow-up, pending approvals, employee data corrections, and
document uploads
• Support HR policy communication by sharing approved forms, templates, guidelines, and process
information with employees and managers
• Assist in internal and external audits by retrieving employee records, documentation, and transaction
evidence as required
• Maintain confidentiality of employee information and ensure all HR documentation is handled securely
• Support improvements to HR administration processes, templates, filing systems, and employee service
practices
• Perform other HR administration and operational tasks as assigned by the HR Manager