Customer Relationship Executive
Job Description
The Customer Relationship Executive is responsible for supporting relationship managers, handling day-to-day client inquiries, and executing account management tasks. The role ensures quick client resolution and smooth account administration.
Required Qualifications
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Bachelor’s degree in Business, Communications, or Finance.
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2–4 years of experience in client support, account coordination, or customer relations in corporate settings.
Preferred Skills
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Strong interpersonal skills, CRM proficiency, problem-solving capability, and attention to detail.
Responsibilities Duties:
Key Responsibilities
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Coordinate and execute daily client inquiries, account updates, and operational requests.
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Prepare account summaries, service documentation, and client communication logs.
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Review client service logs to resolve account delays or documentation issues promptly.
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Coordinate with account operations teams, technical support, and relationship leads.
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Monitor client satisfaction levels and suggest ways to improve client service delivery.