This Company is a software-enabled services provider, synonymous with SAP on Cloud, focused on delivering superior, highly automated Managed Services to Enterprise customers. Our customers span multiple verticals and geographies across the Americas, EMEA and APAC. We partner with AWS, SAP, Microsoft and other global technology leaders.
We ’re seeking an experienced quality engineer to build upon this reputation with an unwavering commitment to meticulous production. The ideal candidate is an exceptionally organized, methodical professional who has the experience necessary to take our products to the next level of accuracy, security, and safety. This person will be responsible for developing a complete QA program that not only safeguards the quality of our products, but also fosters a culture in which all employees are actively engaged in guaranteeing it.
Responsibilities Duties:
Plan, execute, and oversee inspection and testing of products to verify conformance with specifications and deliverables
Assist operations team in tracking, documenting, and reporting quality levels for CSR (corporate social responsibility), environmental, and health and safety goals/KPIs
Investigate product complaints and reported quality issues to ensure closure in accordance with company guidelines and external regulatory requirements
Develop or update company complaint and inspection procedures to ensure capture, investigation, and proper documentation
Monitor risk-management procedures, and use problem logs to identify and report recurring issues to management and product development teams
Provide training and support to quality assurance team members, focusing on systems, policies, procedures, and core processes
Key Skills:
Interpret, build upon, and comply with the company's quality assurance standards
Maintain the complaint, nonconformity, and corrective action procedure using records and tracking systems, including root-cause analysis
Document quality assurance activities with internal reporting and audits
Develop new standards for production and design, with improvements as needed, and create testing protocols for all service lines
Identify training needs and ensure companywide participation
Pursue continuing education in new solutions, technologies, and skills
Experiance Qualifications:
Bachelor’s degree (or equivalent) in engineering or related field
Understanding of agile/scrum methodology and how QA functions within it
Ability to communicate in more than one language
Deep knowledge of quality assurance terminology, methods, and tools
Excellent analytical, problem-solving, and decision-making skills
Demonstrated knowledge of testing best practices, version-control procedures, and defect management processes
Professional certification, such as Six Sigma, CQE (certified quality engineer), or CQA (certified quality auditor)
Superb computer proficiency, including database management
Benefits:
Benefits: This may include training, health, insurance, commuting support, lunch service etc.