Company is a leading international law firm that provides innovative legal solutions to many of the world's top financial institutions and Fortune Global 500 companies.
With a strong presence throughout Asia, Europe, Latin America, and the U.S., we have the global reach and extensive capabilities to provide personalized service wherever our clients’ needs take us.
As one of the world’s leading law firms, we seek dynamic individuals who share our commitment to service, innovation, and professional growth.
The Firm has a range of diversity initiatives including our Company Affinity Networks (PHANs), Women’s Initiative, and PH Balanced.
These initiatives provide a firmwide forum to share experiences, as well as an opportunity to participate in a supportive network with common interests to help make life at the firm more inclusive.
Learn more about our Global Diversity, Inclusion and Wellness Initiatives here.
Responsibilities Duties:
Our Century City office has an opening for a Client Service Specialist to support attorneys in our Corporate/Entertainment and Media Practice.
The Client Service Specialist provides administrative client services to both internal and external clients.
In this capacity, the Client Service Specialist will:
Maintain a consistent physical presence required to facilitate an interactive and collaborative environment ensuring that assignments, cross-training, and peer level support are optimized to provide seamless support to the practice;
Facilitate client communications and coordinate client meetings;
Coordinate pending matters and projects and action items for each day, tracking deadlines and follow up;
Roll calls, maintain phone logs, maintain calendar, scheduling, expense reports and travel arrangements;
Execute legal practice tasks and projects; maintain client materials in document management system;
Execute administrative functions and facilitate completion of tasks opening of new matters, engagement letters, client presentations, meetings and other administrative projects as assigned;
Proofread and redline complex legal documents and correspondence;
Coordinate and delegate to Firm resources as needed to handle tasks and projects;
Prepare legal documents and correspondence; apply subject matter expertise in coordination of legal practice tasks and projects;
Understand and support client billing processes including: ensure adherence to time entry protocols and best practices; proofread, edit, and review client bills; application of proper task codes and matter management to support rates, rate changes, write-offs, preparation of expense reporting and audits as required;
Manage the legal and administrative practices of attorneys and facilitate service levels that meet client requirements; and
Work overtime as required.
Key Skills:
Advanced ability to multi-task and effectively prioritize assignments including the ability to collaborate, delegate and work as part of a team;
Must be detail oriented;
Advanced to Expert proficiency in rules of English grammar, spelling and punctuation;
Advanced proficiency in MS Word and document editing/comparison applications;
Advanced proficiency in MS Outlook and web-based conference call/web-sharing applications;
Advanced proficiency in MS Excel and spreadsheet/database applications;
Advanced proficiency in MS PowerPoint and presentation applications;
Advanced knowledge of time keeping, expense processing and billing;
Proficiency in document management applications;
Ability to work successfully in a fast-paced environment, both independently and as part of a team; and
Proven ability to effectively coordinate with other firm-wide departments with the necessary communication skills to transfer instructions/data, verify results, resolution of conflict and delivery or results. Excellent written and oral communication skills required with strong ability to meet deadlines and provide results while supporting Firm policy and procedures.
Experiance Qualifications:
At least 4 years of executive assistant, legal and/or transactional experience; and
Associate’s degree or Bachelor’s degree (preferred).
Benefits:
Medical, Dental, Vision, Life/AD&D, Long Term Care, and Short and Long Term Disability
Voluntary 401k plan and profit sharing
10 paid holidays per year, and a generous PTO program
Family Support including Paid Parental Leave and Fertility coverage
Bright Horizons (Back-up child care, elder care and online tutoring)
Dependent Care
Wellness programs (Employee Assistance Program, mental health and well-being events)